Frequently asked questions
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Who is the platform for?
Merchants who want an affiliate program (online stores, subscription software), and the affiliates and influencers who promote them.
Link to this questionHow are affiliates paid in Africa?
By Mobile Money and local aggregators. The merchant keeps a prepaid balance: the commission is reserved at the sale and paid out after validation.
Link to this questionAnd in Canada and Europe?
By card and bank transfer, with merchant billing instead of a prepaid balance. Exact methods depend on your country.
Link to this questionWhat fees apply?
The plan subscription, platform fees (a percentage of the sale price set in settings, shown on the Plans page) and the affiliate commission you set.
Link to this questionDoes my price change if you change your prices?
No. A change only applies to new subscriptions; you keep your price and limits, including at renewals.
Link to this questionWhat happens if a sale is refunded?
The commission is cancelled and platform fees are returned to the merchant, pro rata for a partial refund.
Link to this questionCan I test without real money?
Yes. Test mode lets you simulate sales and commissions with fake data. Going live requires a validated account, a verified store, the pixel installed and funding ready.
Link to this questionDo you support recurring subscriptions?
Yes: the merchant chooses per program a one-time sale or a recurring commission, with a duration set per program.
Link to this questionWhere is my data hosted?
The hosting region is stated in the privacy policy and depends on your country.
Link to this questionHow long do you keep my data?
Retention periods are stated in the privacy policy; they depend on the type of data.
Link to this questionWhat if my affiliates are not in a country you cover?
We open countries one by one, when their payment methods are ready. Leave your email from the home page to be notified when your country opens.
Link to this questionWhat if I am not comfortable with technical setup?
Start in test mode, at your own pace, with no real money. If you need help, write to us from the form on the Questions page.
Link to this question