Fund your program with the prepaid balance
Top up the balance, understand hold, debit and release, and follow history and receipts.
While the platform is in test mode, the payments, payouts and sends described here are simulated.
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Before you start
- Your country uses prepaid funding: the menu shows “Prepaid balance” (otherwise it says “Billing”).
Steps
- Open “Prepaid balance”: balance, held amount and available amount.
- Create a top-up within the limits shown, then pay; the balance is credited as soon as the payment is confirmed.
- On each sale, commission and platform fee are held from the balance; they are debited at validation and released if the commission is cancelled or the sale refunded.
- View the history and download the statement or the top-up receipts.
- Set the low-balance alert to be warned in time.
Expected result
Your balance covers commissions and fees, and your programs stay active.
If it does not work
- Not enough balance: the commission becomes “funding required” and is retried at the next top-up, never validated without a hold.
- If the balance stays insufficient, the program is paused and a dispute may open, after delays set by the platform.
- Top-up “mismatch to check”: the team reconciles it with the payment provider.
- While the platform is in test mode, top-ups are simulated.
Screens mentioned
See also
Keywords
- Prepaid credit
- Balance the merchant tops up in advance to pay commissions.
- Regime
- How the merchant funds commissions depending on country: prepaid credit or invoicing.
- Platform fees
- Fees charged by the platform; they are borne by the merchant, never by the affiliate.
Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.