Connect your shop: pixel and API keys
Install the tracking pixel and create the keys that let your shop send paid orders and refunds.
This article describes a signed-in space; it is not indexed by search engines.
Before you start
- Access to the header of your shop’s pages, or a developer.
Steps
- Open “Integration” and copy the pixel code into every page of your shop, before the closing body tag.
- Create an API key: its signing secret is shown only once, copy it right away.
- Have your shop send each paid order and refund through a signed call, as the page explains; the number of active keys is limited.
- Check the “Received calls log”: accepted, duplicate ignored, ignored or refused, with the reason.
Expected result
The pixel is detected and your paid orders arrive in “Conversions”.
If it does not work
- Secret lost: revoke the key (irreversible) and create another.
- Call refused: the signature, timestamp or currency does not match; the log gives the reason.
- A duplicate is never counted twice: resending an order is safe.
Screens mentioned
See also
Keywords
- Tracking pixel
- Small code placed on the merchant’s site to record sales.
- API key
- Secret that identifies the merchant’s site to the platform; never share it.
Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.