Manage your platform subscription
Choose or change plan, apply a platform promo code, follow invoices and credits.
While the platform is in test mode, the payments, payouts and sends described here are simulated.
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Before you start
- Plan prices and limits are set by the platform and shown on screen, with taxes for your country.
Steps
- Open “My subscription”: current plan, usage, invoices and credits.
- Open “Plan” to compare, get a quote (with your promo code if you have one) and subscribe.
- To change plan, read the change preview before confirming; you can also cancel or resume the subscription.
- Find every invoice (detail, PDF) in “Invoices” and pay those that are due.
Expected result
Your subscription is active, your invoices are up to date and your plan limits apply.
If it does not work
- A new price only applies to new subscriptions: you keep your current price and limits, including at renewal.
- A promo-code discount is frozen at subscription; editing or disabling the code does not change your subscription.
- Unpaid renewal invoice: reminders go out, then programs may be paused.
- While the platform is in test mode, payment is simulated.
Screens mentioned
See also
Keywords
- Subscription
- Paid plan of a merchant or courier, per the platform’s grid.
- Promo code
- Code shared by an affiliate that gives the buyer a discount and attributes the sale.
Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.