Follow your earnings and understand states
Read your pending, validated and paid earnings and see why an amount is frozen.
While the platform is in test mode, the payments, payouts and sends described here are simulated.
This article describes a signed-in space; it is not indexed by search engines.
Before you start
- Sales attributed to your links or codes.
Steps
- Open “My earnings”: pending (withdrawal delay), available and already paid amounts, by currency.
- A commission arises at sale with frozen rates; it stays “pending” during the withdrawal delay, then becomes validated and withdrawable.
- A refund or dispute changes the commission concerned: cancelled, or frozen while it is reviewed.
- When the available balance is enough, go on to withdraw.
Expected result
You see what is withdrawable now and what will become so.
If it does not work
- Frozen amounts (dispute, fraud alert) are not withdrawable.
- After a payout, a negative correction can make the balance negative: no withdrawal while it is.
- You always receive your full commission: platform fees are borne by the merchant.
- While the platform is in test mode, earnings are fictitious.
Screens mentioned
See also
Keywords
- Commission
- Share of a sale’s price paid to the affiliate, computed with the rates frozen at the time of sale.
- Validation
- A pending commission becoming validated, hence withdrawable.
- Withdrawal delay
- Period during which a commission stays pending before being validated.
Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.