Withdraw your earnings
Fill in your payout method, request a withdrawal, follow its steps and get the receipt.
While the platform is in test mode, the payments, payouts and sends described here are simulated.
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Before you start
- Verified identity and two-factor authentication turned on.
- A withdrawable balance in a currency.
- A payout method available in your country (mobile money with operator, bank transfer…).
Steps
- Open “Withdrawals and identity” and fill in your payout method: method, operator, number or account, holder name.
- Open “My withdrawals”, enter the amount and read the estimate: provider fees are yours and deducted; you see the net before confirming.
- Confirm with your two-factor code.
- Follow the steps: requested, approved, sent, paid. You can cancel while the request is not processed.
- Find the history with filters and totals, print the receipt and export to CSV.
Expected result
The net amount is paid to your payout method and a receipt is available.
If it does not work
- Withdrawal blocked after a payout method change: a security delay applies.
- Withdrawal refused: identity not verified, insufficient balance or a cap exceeded; the team can approve case by case.
- Status “to check”: the team checks the result with the provider, do not ask again.
- While the platform is in test mode, no real payout is made.
Screens mentioned
See also
Keywords
- Withdrawal
- Payment of your validated earnings to your payout method.
- Identity verification
- Check of an ID document, required to withdraw and for some roles.
- Two-factor authentication
- A second code asked at sign-in or for a sensitive operation.
Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.