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Withdraw your earnings

Fill in your payout method, request a withdrawal, follow its steps and get the receipt.

While the platform is in test mode, the payments, payouts and sends described here are simulated.

This article describes a signed-in space; it is not indexed by search engines.

Before you start

  • Verified identity and two-factor authentication turned on.
  • A withdrawable balance in a currency.
  • A payout method available in your country (mobile money with operator, bank transfer…).

Steps

  1. Open “Withdrawals and identity” and fill in your payout method: method, operator, number or account, holder name.
  2. Open “My withdrawals”, enter the amount and read the estimate: provider fees are yours and deducted; you see the net before confirming.
  3. Confirm with your two-factor code.
  4. Follow the steps: requested, approved, sent, paid. You can cancel while the request is not processed.
  5. Find the history with filters and totals, print the receipt and export to CSV.

Expected result

The net amount is paid to your payout method and a receipt is available.

If it does not work

  • Withdrawal blocked after a payout method change: a security delay applies.
  • Withdrawal refused: identity not verified, insufficient balance or a cap exceeded; the team can approve case by case.
  • Status “to check”: the team checks the result with the provider, do not ask again.
  • While the platform is in test mode, no real payout is made.

Screens mentioned

See also

Keywords

Withdrawal
Payment of your validated earnings to your payout method.
Identity verification
Check of an ID document, required to withdraw and for some roles.
Two-factor authentication
A second code asked at sign-in or for a sensitive operation.

Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.

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