My credit: balance, top-up and refund

Prepaid credit pays for marketplace services and some fees; you top it up and can ask for any unused balance back.

While the platform is in test mode, the payments, payouts and sends described here are simulated.

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Before you start

Your country decides whether credit is used: where it is not planned, you pay directly through the platform and the screen says so.
Your verified identity for any write operation.

Open “My credit”: you see the balance, its state and the history.
Click top-up, enter an amount within the limits shown and confirm the payment.
Find every movement in the history (top-up, hold, release, refund).
To get an unused balance back, make a refund request: it is handled under the platform’s rules.

Your balance is up to date and you can pay a provider or settle your fees from the credit.

“Credit exhausted”: top up to continue.
“Your country does not use it”: no wallet is required, pay directly.
While the platform is in test mode, the top-up is simulated and no real money is debited.

Wallet: An account balance, per currency, used to pay or receive.
Regime: How the merchant funds commissions depending on country: prepaid credit or invoicing.

Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.