Get your identity verified
Send an ID document and a selfie to unlock payments and withdrawals.
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Before you start
- An ID document from the list offered for your region, still valid.
- Good light; the document and your face must be sharp and complete.
- Your agreement to the processing of this data (consent is requested at the start).
Steps
- Open identity verification from your area (“Identity verification” for an affiliate; banner or profile for other profiles).
- Read and accept the consent, then choose the document you use.
- Photograph the document, then take the selfie following the on-screen instructions.
- Submit the file and follow its status: in progress, verified, team review, or new document requested.
- If a new document is requested, start again from your area with a sharper photo.
Expected result
Your identity is verified: payments and withdrawals become available according to your offer.
If it does not work
- Until verification is complete the account is limited: no payment or withdrawal.
- File refused: read the reason, retry with a better photo; after several refusals in a row, contact support.
- An abandoned draft is deleted after a delay set by the platform.
- The number of files per day is limited.
Screens mentioned
See also
Keywords
- Identity verification
- Check of an ID document, required to withdraw and for some roles.
Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.