Create an account, verify your email and sign in
Merchant or affiliate sign-up, email verification and first sign-in.
Before you start
- An email address you can read.
- A password that meets the hint under the field.
- For a merchant: the company name and the country (the country sets the funding mode).
Steps
- Open “Create my account” and choose “Merchant” or “Affiliate”.
- Fill in the form (first name, display name, email, password, country) and click “Create my account”.
- Open the email you received and click the verification link, valid for a limited time.
- Go back to “Sign in” with your email and password.
- A courier uses the “Become a courier” page, which follows the same steps.
Expected result
Your email is verified and you reach your area. A merchant account stays “pending” until the team validates it.
If it does not work
- No email: check your spam folder, then “Resend the email”.
- “Expired or invalid link”: request a new link from the verification screen.
- Several failed sign-ins lock access for a while: wait, then try again.
- A country marked “soon”: sign-up is not open there yet.
Screens mentioned
See also
Keywords
- Identity verification
- Check of an ID document, required to withdraw and for some roles.
Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.