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Turn on two-factor authentication

Add a one-time code to your password, keep backup codes and manage trusted devices.

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Before you start

  • A phone with an authenticator app.
  • A safe place, away from this device, to keep the backup codes.

Steps

  1. Open “Security” in your area and start the setup.
  2. Install an authenticator app, then scan the QR code shown.
  3. Enter the code shown in the app to verify the setup.
  4. Copy your backup codes and store them away from the device: each works only once.
  5. At each sign-in, enter the app code, or a backup code if the phone is lost.

Expected result

Your account asks for a code on top of the password. Two-factor authentication is mandatory for administrators and for affiliates before their first withdrawal.

If it does not work

  • Code refused: check your phone’s clock; too many mistakes lock entry temporarily.
  • Phone lost: use a backup code, then regenerate codes from “Security”.
  • No codes left: contact the team; an administrator resets it after checks.

Screens mentioned

See also

Keywords

Two-factor authentication
A second code asked at sign-in or for a sensitive operation.

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