Handle orders and keep the shop online

Follow each order from payment received to customer confirmation, and keep the shop credit topped up.

While the platform is in test mode, the payments, payouts and sends described here are simulated.

This article describes a signed-in space; it is not indexed by search engines.

Before you start

Open “Orders”: each order has a state (awaiting payment, paid, ready to deliver, fulfilled, confirmed, cancelled).
Open an order to confirm a payment received, mark it ready, mark it fulfilled or cancel it (final).
If the order is deliverable, move on to delivery (see the delivery article).
When the customer confirms receipt, or automatically after the set delay, the commission of the affiliate concerned is released.
In prepaid-credit countries, open “My credit” to follow its state (sufficient, low, exhausted, shop suspended) and top up; “Settings” gathers address, languages, payment, delivery and legal notices.

Orders confirmed, commissions released and the shop still online.

Credit exhausted: depending on the platform setting, the shop is suspended or new orders are refused; top up to restore it.
The platform commission is taken from each deposit or payment, in full.
A test order never creates a commission.
While the platform is in test mode, payments and top-ups are simulated.

Deposit: Part of the price asked at order in a shop.
Commission: Share of a sale’s price paid to the affiliate, computed with the rates frozen at the time of sale.

Screens may change; values (amounts, delays, percentages) are read in the settings shown on screen.